Since 1994, our call center services have provided reassurance and reliability to hundreds of companies, through a large-scale 24-hour contact center handling customer inquiries, order fulfillment, help desk services, e-mail reply, public services, and emergency response.

OUR SERVICES

Business Process Outsourcing(BPO)

Through our 24-hour contact center, JMS-United(JMS) accommodates a wide variety of customer needs,
including customer inquiries, order fulfillment, help desk services, e-mail reply, and emergency response.

Call center Even a company operating a call center for the first time can feel at ease.
We support everything related to operating call centers, such as business design and making manual.
Running a promotional campaign JMS-United(JMS) can run a promotional campaign to win prizes by following and reposting on the social media.
We provide total support for running a promotional campaign, such as managing the social media account and send gift.
Outsource back office work Our unique management service system, which has an abundance of short-term and long-term staff, implements significant cost reductions.

InfiniTalk -call center system-

InfiniTalk is a CTI system used by more than 10,000 companies in over 400 companies, regardless of industry or business type.
It has all the features you need in a call center, such as call recording, reporting, and monitoring.

Support game development

JMS-United(JMS) staff are highly skills and a lot of experience.
With highly skilled staff, we can provide flexible plans that major companies do not have.

CORPORATE OVERVIEW

Company name JMS-United Co.,Ltd.
Tokyo Head Office 2-12-19, Shibuya, Shibuya-ku, Tokyo
Established June 9, 1994
Capital 100 million JPY
President & CEO Yuuta Kuramoto
Main enterprises Business Process Outsourcing(BPO)
Development, sales and maintenance of call center systems "InfiniTalk"
Support game development
Major shareholder ImpactHD Inc.

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