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CREATING
CONTACT
SOCIAL
BUSINESSES
Since 1994, our call center services have provided reassurance and reliability to hundreds of companies, through a large-scale 24-hour contact center handling customer inquiries, order fulfillment, help desk services, e-mail reply, public services, and emergency response.
OUR SERVICES
Business Process Outsourcing(BPO)
Through our 24-hour contact center, JMS-United(JMS) accommodates a wide variety of customer needs,
including customer inquiries, order fulfillment, help desk services, e-mail reply, and emergency response.
| Call center |
Even a company operating a call center for the first time can feel at ease. We support everything related to operating call centers, such as business design and making manual. |
|---|---|
| Running a promotional campaign |
JMS-United(JMS) can run a promotional campaign to win prizes by following and reposting on the social media. We provide total support for running a promotional campaign, such as managing the social media account and send gift. |
| Outsource back office work | Our unique management service system, which has an abundance of short-term and long-term staff, implements significant cost reductions. |
InfiniTalk -call center system-
InfiniTalk is a CTI system used by more than 10,000 companies in over 400 companies, regardless of industry or business type.
It has all the features you need in a call center, such as call recording, reporting, and monitoring.
Support game development
JMS-United(JMS) staff are highly skills and a lot of experience.
With highly skilled staff, we can provide flexible plans that major companies do not have.
CORPORATE OVERVIEW
| Company name | JMS-United Co.,Ltd. |
|---|---|
| Tokyo Head Office | 2-12-19, Shibuya, Shibuya-ku, Tokyo |
| Established | June 9, 1994 |
| Capital | 100 million JPY |
| President & CEO | Yuuta Kuramoto |
| Main enterprises | Business Process Outsourcing(BPO) Development, sales and maintenance of call center systems "InfiniTalk" Support game development |
| Major shareholder | ImpactHD Inc. |
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